Privacy Policy

At Lucky Lodge, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website or services, you agree to the terms of this Privacy Policy.

Collection of Personal Information

We collect personal information when you visit our website, register an account, make a reservation, request information, or participate in promotions. The types of personal information we collect may include your name, address, email address, phone number, date of birth, payment information, and other relevant details.

Use of Personal Information

We use your personal information to provide you with our services, process and confirm reservations, communicate with you, personalize your experience, improve our services, and comply with legal requirements. We may also use your information for marketing purposes, such as sending you promotional offers and newsletters.

Disclosure of Personal Information

We may disclose your personal information to third parties, such as service providers, partners, and regulators, who assist us in providing our services. We may also disclose your information in response to legal requests, to protect our rights and property, and in the event of a merger or acquisition.

Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use encryption, firewalls, and other security technologies to safeguard your information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device that help us recognize you and your preferences. You can disable cookies in your browser settings, but this may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of third-party websites before providing any personal information.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately to delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will notify you of any significant changes by posting a prominent notice on our website. It is your responsibility to review this Privacy Policy periodically.

If you have any questions or concerns about this Privacy Policy, or if you would like to access, update, or delete your personal information, please contact us at [email protected].

Last updated: May 1, 2022

Thank you for choosing Lucky Lodge Casino-Hotel. We value your privacy and trust.