Terms & Conditions

Welcome to Lucky Lodge, the premier casino-hotel destination in the United Kingdom. Before you begin enjoying all the amenities and services that Lucky Lodge has to offer, please take a moment to review the following terms and conditions. By using our website, booking a stay, or participating in any of our services, you agree to comply with these terms and conditions.

1. General

1.1. Lucky Lodge is a casino-hotel located in the United Kingdom. By accessing our website or booking a stay with us, you confirm that you are at least 18 years of age and legally allowed to gamble in the United Kingdom.

1.2. These terms and conditions apply to all users of our website, guests staying at our hotel, and individuals participating in any of our services or activities.

1.3. Lucky Lodge reserves the right to amend, modify, or update these terms and conditions at any time without prior notice. It is your responsibility to review the terms and conditions regularly to ensure compliance.

2. Website Usage

2.1. The Lucky Lodge website is for informational purposes and to facilitate bookings for our hotel and casino. By using our website, you agree to abide by all applicable laws and regulations.

2.2. You may not use our website for any unlawful or prohibited purposes, including but not limited to hacking, distributing malware, or engaging in fraudulent activities.

2.3. Lucky Lodge is not responsible for any third-party websites linked to or from our website. We do not endorse the content or services provided by these third-party websites.

3. Booking and Reservations

3.1. To book a stay at Lucky Lodge, you must provide accurate and up-to-date information, including your name, contact details, and payment information.

3.2. All bookings are subject to availability and confirmation by Lucky Lodge. We reserve the right to decline or cancel any booking at our discretion.

3.3. Payment for your reservation will be processed at the time of booking. In case of cancellation or no-show, our refund policy will apply.

4. Casino Gaming

4.1. Lucky Lodge offers a variety of casino games for guests to enjoy. All gaming activities are subject to the rules and regulations of the United Kingdom Gambling Commission.

4.2. You must be at least 18 years of age to participate in casino gaming at Lucky Lodge. We reserve the right to request identification to verify your age and identity.

4.3. Lucky Lodge promotes responsible gambling. If you believe you have a gambling problem, please seek help from GamCare or other relevant organizations.

5. Hotel Accommodations

5.1. Lucky Lodge provides accommodations for guests staying at our casino-hotel. Room rates, availability, and amenities are subject to change without prior notice.

5.2. Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in or late check-out may be available upon request and subject to additional charges.

5.3. Guests are responsible for any damages caused to the hotel room or property during their stay. Additional charges may apply for excessive cleaning or repairs.

6. Privacy Policy

6.1. Lucky Lodge respects your privacy and is committed to protecting your personal information. Please review our Privacy Policy for more details on how we collect, use, and safeguard your data.

6.2. By using our website or staying at our hotel, you consent to the collection and processing of your personal information in accordance with our Privacy Policy.

7. Limitation of Liability

7.1. Lucky Lodge shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website, hotel, or services.

7.2. In no event shall Lucky Lodge be liable for any loss of profits, revenue, data, or business opportunities, whether in contract, tort, or any other legal theory.

8. Governing Law

8.1. These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from their interpretation or enforcement shall be resolved in the courts of the United Kingdom.

9. Contact Information

9.1. If you have any questions or concerns regarding these terms and conditions, please contact Lucky Lodge at [email protected].

Thank you for choosing Lucky Lodge as your casino-hotel destination. We look forward to providing you with a memorable and enjoyable experience. Good luck and have fun!